- All orders to be
confirmed in writing.
- All items are
offered subject to availability at time of receipt of order.
- Sizes indicated in
the catalogue are for guidance only, and may vary with the
growing season
- Prices quoted in
the catalogue are ex nursery and subject to VAT where
applicable. These prices may be liable to amendment
without notice.
- Delivery will be
charged for at cost unless the order value being such that it
qualifies for subsidised delivery. This value varies
according to quantity and area of the country. We reserve
the right to add a fuel surcharge to sales invoices to cover
fuel price increases. Please
contact our sales office for an immediate quotation.
- Full payment of
accounts is due within 28 days from date of invoice. A
credit charge of 2.8% will be added monthly to all overdue
accounts.
- Payment will be
required from new customers prior to despatch or collection of
goods. We
accept most major credit cards.
- Any complaints
must be notified immediately and confirmed in writing within 7
days of receipt of goods. Failure to do so will nullify
any complaint and acceptance of delivery will be assumed.
- No responsibility
can be accepted for the welfare of plants after acceptance of delivery.
- The Company
reserves the right to charge for all costs incurred due to order
cancellation or postponement.
- No excess stock or
materials purchased may be returned for credit without prior
arrangement. A handling charge may apply.
- These Terms and
Conditions shall be governed by, and construed in accordance
with the law of England and Wales, and the parties hereby submit
to the exclusive jurisdiction of the Courts of England and
Wales.
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Packaging
& Delivery
Smaller
orders will be flat-packed in lined cardboard boxes, and will
normally be delivered by overnight carrier. Upon
receipt boxes should be opened, and plants stood upright, if not
planted immediately.
Larger
orders may arrive either flat packed in wooden crates, or standing
upright in Correx trays on shelved metal racks – whichever is the
most economical, or practical for the delivery location.
Wooden
crates will be left on site, unless by prior arrangement, but all
metal racks must be emptied immediately at the delivery site and
returned on the same lorry to Cheviot Trees. Any racks retained
without agreement may be charged for at cost and, and their
subsequent return transport will be at the customer’s expense.
On
receipt plants in wooden crates should be emptied and stood up,
unless planting within 48 hrs, and plants on metal racks will simply
require standing on the ground. After any period of storage
following delivery, and according to time of year, plants may
require to be watered before planting to ensure best results.
For
Larger orders delivered in Correx trays, Cheviot Trees will arrange
and pay for the return of the used trays, to enable their re-use,
and to avoid disposal costs. Please ensure they are flat packed, are
not broken and are bundled and tied tidily to assist return
carriage. They must be upliftable from a manned, post-coded address.
(Minimum Correx numbers – 50) Smaller
numbers may be returned by the customer at any time to reduce waste
and assist re-use and recycling.
Please
note that although we always try to meet customer’s delivery
schedules, it is not always possible, and requested delivery dates
cannot be guaranteed
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Terms and Conditions of Sale